Click on the group names below to see our hot new styles for Spring 2006!

CONTACT US:

For quickest response, contact us by e-mail:
Go to our contact page now.

By mail at:
WILD MANGO
15949 ARMINTA STREET
VAN NUYS, CA. 91406

By phone at: (888) WL-MANGO

How to Shop and Order Online At WILD MANGO:
You can place an order online at WILD MANGO 24 hours a day, 7 days a week.

Navigating the WILD MANGO site is easy. You can browse through our merchandise group name, you can mix and match from other groups, so please browse through all groups before ordering. Your size options are , Toddler Girls, Toddler Boys, Big Girls, and Big Boys.

When you have found an item you like, simply click on the “Add to Shopping Cart” button. This will place that item into the shopping cart until you are ready to check out. You may continue shopping and add as many items as you like to the shopping cart by pushing the “Add to Shopping Cart” button for that item.

If you would like to review your order, click on the "Review Order" button/icon at the top of the page or the "Show Order" button on the left hand side of the page. This will take you to a page where you can review what items you have placed in the Shopping Cart and allow you to add or remove any items. You will not be billed for any items until you have completed the Check Out process.

When you are ready to Check Out and buy the items you’ve selected, just click on the "Checkout" icon at the top of the page. Complete the information on the "Checkout" page and just follow the directions on that page.

Please remember, that due to the nature of where and how we acquire our clothing inventory, we will have limited quantities in many of our products. So, if you see something of interest to you, snatch it up, because it may not be there tomorrow!

If you have any trouble placing an order, please email us at customercare@wildmangoclothing.com or call us at (888) WL-MANGO and we will be glad to help you place your order.

NOTE: To prevent abuse, we reserve the right to cancel any order at any time. In addition, we reserve the right to review each order for completion and correct it before shipping and charging the order.

Payment Information:
Wild Mango accepts Visa and Mastercard for payment. You can safely enter your credit card number and information. Our hosting servers use industry-standard SSL encryption to scramble credit card information entered by wildmangoclothing.com customers.

Please note that we currently do not accept credit cards issued by banks outside of the US.

Sales Tax:
California Sales Tax:
Please add 8.25% sales tax.

No Sales Tax will be added to U.S. orders shipped outside of California.

Shipping/Delivery:

Handling times:
Wild Mango’s regular shipping days are Monday thru Friday, except Holidays. We strive to ship orders the day they arrive, however, please allow one to two days for handling of clothing orders and 2-3 days handling for toys and other items. (Especially during the holiday season).

Shipping Choices/Carriers:
For your convenience, you may choose our Standard Shipping Rates or 2nd Day Air Rates. We regret to let you know that due to fraudulent order issues, we no longer offer USPS Express Mail service.

Our Standard Shipping typically takes 2-5 days after handling. We reserve the right to ship via USPS First Class, USPS Parcel Post, USPS Priority Mail, or UPS Ground in order to get the best shipping value. All PO Box and APO/FPO shipping addresses will be sent via USPS.

Our 2nd Day Air shipping will take 2-3 days to arrive. To be considered for 2nd Day Air, orders must be received with accurate shipping and billing information by 9:30AM Central Time (CT). Otherwise 2nd Day Air orders will be sent the next day. UPS 2nd Day Air deliveries are guaranteed by UPS to be delivered by the end of the second business day.

Shipping Locations:
Currently, we ship to all 50 states, US PO Boxes, Puerto Rico, U.S. Virgin Islands, and APO/FPO addresses. Our Standard Shipping rates apply to the 48 contiguous states. Separate rates apply for Standard Shipping to Alaska and Hawaii, Puerto Rico, and the U.S. Virgin Islands (see rates below). 2nd Day Air deliveries can not be delivered to PO Boxes, Puerto Rico, U.S. Virgin Islands or APO/FPO addresses. We have separate 2nd Day Air rates for the 48 contiguous states and Alaska and Hawaii (see rates below).

For APO/FPO military addresses, we can not clearly estimate the time of delivery to these addresses since the military handles the final stage of delivery to these addresses. 2nd Day Air deliveries can not be delivered to APO/FPO addresses.

We do not currently ship to any international locations.

Shipping and Handling Rates:

We have added UPS to our shipping team. UPS Ground and 2nd Day Air will be utilized in our services. These deliveries are GUARANTEED by UPS. And we will continue to use USPS services also!

We hope that you find these rates to be fair and reasonable with savings at most order sizes. We work hard to continue keeping shipping prices low, offering standard 2-5 day delivery times, and maintaining our products at the same everyday low price!
SHIPPING RATES

Standard Shipping
(48 Contiguous States, APO/FPO, P.O. Boxes in 48 States)
(3-6 day delivery):
1 item - $4.95
2-4 items - $6.95
5-8 items - $8.95
9-12 items - $9.95
13-15 items - $11.95
Over 15 items - $16.95

Standard Shipping (Alaska and Hawaii, PO Boxes in AK & HI, U.S. Virgin Islands, & Puerot Rico)
(3-7 days delivery):
Add $2.00 to the above Standard Shipping rates.

2nd Day Air (48 States) (2-3 day delivery time):
Add $10.00 to the above Standard Shipping rates.

2nd Day Air (Alaska and Hawaii) (2-3 day delivery time):
Add $17.00 to the above Standard Shipping rates.
(WE DO NOT OFFER UPS 2ND DAY AIR TO US VIRGIN ISLANDS OR PUERTO RICO.
STANDARD SHIPPING ONLY TO THESE LOCATIONS.)

Restocking Fee on Deliveries Refused, Not Signed For, or Returned to Bunny Creek by Carrier:
You will be charged a 25% restocking fee for any order in which delivery is refused, for Return Receipt and other such deliveries that are not signed for, and for deliveries that are not picked up at the Carrier location and/or returned to Bunny Creek by the Postal/Shipping Carrier. In addition, shipping charges will not be refunded. We can not be responsible for orders that are sent out to the customer as requested, but are refused or not picked up by the customer.

Return Policy:
We want you to be happy with your purchase. Wild Mango will gladly refund an order or item within 30 days of purchase. Items must have been purchased at Wild Mango and an original order # is required to process returns. Items must be in their original, unworn condition with tags attached. Items must not be soiled or washed. Items returned without tags attached will not be accepted. Clearance Items, Bargain Basin items, personalized items, swimwear, and sleepwear, may not be returned. Clearance Sales, Bargain Basin prices and other sale or special prices are not retroactive to previous purchases. Special Occasion/Holiday items (i.e. Easter, Christmas, Halloween, etc.) may not be returned beginning two weeks before the Holiday/Special Occasion.

Items that are sent as gifts can only be returned by the gift recipient for store credit and otherwise follow the same return guidelines as other purchases. We can not give cash (or cash equivalent, checks, etc.) or credit the recipient's credit card for gift returns.

Original shipping charges and your return mailing charges for returns are not refundable. Your return mailing charges are reimbursable if the item is being returned as a result of our error.. We can only credit the card used for the original purchase. We can not credit a different card. We do not give refunds by cash or check.

In order to properly process your return, you must perform the following steps. These steps are important so that we know you are trying to return an item and we can properly credit your account.

Step 1: Please fill out the Return Authorization Request Form to receive a Return Authorization Number (RA#). We will promptly mail the RA# back to you. This RA# will allow us to ensure proper credit on your return. Include the following information in your e-mail.

Please include ALL of this information.
-Your name
-Original Order Number
-Item(s) you are going to return
-Your e-mail address (for sending you an RA#)
-State whether you would like us to credit your credit card or receive store credit

Step 2: Once you have received the RA# and other information from us, you can pack the product in the original box if possible. Otherwise, properly pack the item in another box for mailing. Address the package as follows:

Wild Mango Clothing
15949 Arminta Street
Van Nuys, CA. 91406

Write the RA# on the outside of the package. We recommend that you insure your package before mailing. We can’t be responsible for the loss or damage of the package you are mailing. We must receive the item(s) in original condition in order to credit your account.

Step 3: Ship the package back to us via the carrier of your choice. Remember that we recommend that you insure the package.

We will send you an e-mail when we receive the package. We will begin processing your credit after receipt of the package. Note that it can take up to 6 weeks for a return to be credited on your credit card.

Business hours:
You can place an order online at Wild Mango 24 hours a day, 7 days a week. Our business hours, for fulfilling orders and customer service, are from 9:00AM to 3:00PM, PST, Monday through Friday, excluding Holidays.

Contact Info:
Part of our mission is to provide great customer service to our customers. We would love to hear your feedback, suggestions, and comments—whether good or bad. We feel that is the best way to serve you, our customers.

Please feel free to contact us in one of the following ways:

By e-mail at: customercare@wildmangoclothing.com
We provide our best service through the Internet and E-mail. For the quickest response to any questions or comments, please email us. We can reply most promptly through e-mail.

By mail at:
Wild Mango Clothing
15959 Arminta Street
Van Nuys, CA. 91406

By phone at: (888)WL-MANGO
We can not guarantee that this is the fastest way to get a response, but if you would like to contact us via the telephone, please do so. If we do not answer the phone at that time, please leave a detailed voice message with your name, phone number, and e-mail address and a detailed description of your needs.

We would love to hear any comments or suggestions you have. Your satisfaction and your opinions mean a lot to us.

Product Liability:
Wild Mango is not liable for any damage or injuries caused by our clothing or any other products that we sell.

Sales, Special Offers and Promotion Guidelines:
Our site frequently offers sales, special offers, coupon codes, and/or promotional opportunities.

The following is our set of guidelines regarding these offers:

*When we offer coupon codes, we accept only one coupon code per order.

*Coupon codes are not valid to be redeemed on the same order with other coupon codes, offers, or gift certificate redemptions.

*Free or discounted shipping offers can not be combined with any other offer.

*If the offer specifies "first-time customers only," to take advantage of the offer you must be a new customer only.

* Coupon codes and other offers are redeemable for "sale" merchandise. Sale merchandise will be marked as "Sale".

*All discounts and offers will be applied at checkout. Sometimes these discounts and offers are automatically calculated. Other times you may be required to type the coupon code from the given offer into the "Gift Certificate/Coupon Code" box.

*Offers, Discounts, Sales, Clearance and any other offers are not applicable to previously placed orders. These offers can not be made retroactive to a previous purchase.

*If you choose to return an item bought with a promotional offer, you will be refunded the price of the item LESS the percentage discount you received on your total order. In addition, shipping costs are only refunded according to our return policy.

*Clearance item sales are finals. You can not return clearance items.

Thank You for shopping at Wild Mango!